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We know that it’s vital for your business to run smoothly. That’s why, if you encounter any problems, our software support experts are ready to answer your questions, offer advice, and provide one-on-one guidance for issue resolution.

Support is available Monday to Friday 6.00am to 6.00pm EST.


To contact support create a support ticket at

When creating a ticket please give us as much information as possible. 

Such support may be fulfilled by telephone and/or remote access to your PC.

For products that include ‘Free software support’, such free support shall commence from the date of delivery for the period stated in the order.

FREE SUPPORT does not cover CITRIX or 'thin client' support.

V1.04 July 2023